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Welcome to Manhattan Interior Designs
Manhattan Interior Designs
New York, NY
We also have a warehouse in Corpus Christi, TX
Customer Service Contact:
Call us at 866-563-0372
email: sales@manhattaninteriordesigns.com
or shop online:
www.ManhattanInteriorDesigns.com
sales@manhattaninteriordesigns.com
Welcome to Manhattan Interior Designs. We strive to bring you products rich in detailed carvings, and rich in architectural details. You will find a wide array of Furnishings, Architectural Embellishments, Accessories, Marble Farmhouse Sinks, Granite Farmhouse Sinks, Copper Farmhouse Sinks, Marble Bathtubs, and Marble Fireplace Mantles. You should be able to satisfy almost any decorating or remodeling need with our vast (and ever expanding) product line from around the world.
We are happy to ship globaly (except for freight items-please contact us or a freight forwarder for anything that weighs over 150 pounds). For Europe, Canada, and most countries our Copper kitchen sinks are the same low cost for shipping, around $30.00 to $50.00 US per each sink. Please contact us for currency in other countries, this is no problem to process your credit card. Please email us with any questions, or assitance you may need at: sales@manhattaninteriordesigns.com
Everything we offer has two things in common: (1) superb product quality, and (2) superb service no matter what you purchase. We want you to be satisfied, so much so that your friends hear about us. Whether you purchase one of our copper farmhouse sinks or copper range hoods, a bathroom pedestal sink or a Baltic brown stone toilet, remember that the service as well as the products are all here for the sake of living with elegance. We look forward to serving you.
Our current focus is Marble Farmhouse Sinks, Granite Farmhouse Sinks, Copper Farmhouse Sinks, Marble Pedestal Sinks, Marble Bathtubs, and Marble Fireplace Mantles.
Our current offerings are true old fashioned craftsmanship, attention to detail; artistic designed production all together to create a family heirloom that will be treasured for many generations. Hand-carved craftsmanship that goes into the production of every piece.
WHO WE ARE:
www.ManhattanInteriorDesigns.com internet site by Manhattan Interior Designs, LLC, headquartered in New York, NY, designs since 1997 from a passion for rich architectural embellishments from a time past.
We are a leading retail Internet provider of Marble décor, home furnishings, and accessories at factory direct prices. Our growing line of on line shops have been offering fine furniture at the lowest discount prices you’ll find anywhere to customers all over the world.
Contact Us
Call us at: 1-866-563-0372
Customer Service email: sales@manhattaninteriordesigns.com
Also be sure to check our FAQ Page for frequently asked questions.
Ordering & Payment
Placing an Order
Orders can be placed 24 hours a day, 7 days a week online www.ManhattanInteriorDesigns.com website, as well as by calling us at 1-866-563-0372 . On-line ordering is straightforward and convenient click the “Add to Cart” or “Buy one Now” from any product page on the website and then follow the subsequent instructions.
Telephone orders can be placed Monday-Friday 9 am to 4 pm, by calling 1-866-563-0372. Our Customer Service Represenitives are here to provide expert assistance to our customers around the clock. Custom orders, preferred communication is via phone or email to sales@manhattaninteriordesigns.com to ensure accuracy.
Payment and Sales Tax
Presently Manhattan Interior Designs accepts Visa, MasterCard, Discover Card and American Express. We also accept money orders, personal checks, business checks, official checks, cashier’s check, or wire transfer. An additional hold may apply to check and eChecks. To avoid additional hold, you may include your driver’s license number, state of issue, and phone number (which we require for orders over $1000.00 +/-.
Because Manhattan Interior Designs operates in New York, we are required to collect sale tax on orders shipped to New York addresses. Those who live outside of New York will not be charged sales tax for orders placed with Manhattan Interiors, but may want to consult applicable tax laws in their state.
In stock
For in stock items your credit card will be charged when your order is processed. If paying by check, your item will be shipped after the check has cleared.
Custom Orders
All items that can be customized are considered custom, and are "made-to-order" for you. For this reason, they are not returnable for exchange or refund. This includes many of the copper products; copper farmhouse sinks, copper tiles and mural backsplash, ect. Please allow 3 - 6 weeks for delivery for copper items for the time needed to produce your item. We try our best to keep the time to a minimum and our estimated time, but we are subjuct to some things out of our control, so time can vary.
For custom orders, these items may also be ordered by emailing us at sales@manhattaninteriordesigns.com please include all specifications, and attach pictures (if needed), including (if applies) your own (design) that you want to have designed per your specifications. Because our stone products are individually hand-carved, anything can be carved. We understand sometimes the sizes and/or stones we have in current stock may not fit your design or space requirements, custom work is welcome. Designers and/or Custom Builders welcome.
Any returns on instock returns are subject to a 25% restock fee.
Shipping Policies, Methods and Charges
Shipping and Will Call Agreement
Our goal at Manhattan Interiors is to assure that you receive your order complete and undamaged. Over the Years have experienced almost every conceivable shipping problem imaginable. We have listed a few guidelines to follow that will help, should you need to make any claims for damage or lost packages.
All products are sold to our customers F.O.B.; this stands for “freight on board”. This term simply means, we guarantee all parts from defects or damage base from the factory or warehouse.
Since we sell our products internationally, our main challenge is shipping our products safely, as damage free as possible, to our customers whether they live locally or abroad.
Manhattan Interiors has very competent shipping department that carefully packages and prepares your shipment.
Once Manhattan Interiors has your package sealed and safely delivers your packages to the shipping company, our obligation to this order is complete.
Manhattan Interiors is not in any way circumventing any responsibility but merely stating we cannot be held responsible for replacement of damaged parts incurred during transit for which we have not control. We will assist our customer if they need any help when dealing with shipping companies and will continued to do so in the future.
Please follow the listed suggestions; they are based on years of experience in dealing with shipping companies.
Step 1) When the shipper delivers your packages you will have to sign a release in order for you to obtain your delivery. Please, immediately inspect the outside of your packages very carefully, looking for any scrapes, smashed corners or edges, holes, ripped sides or any visible damage you can find. If you find damage to your boxes note this with the shipper immediately before the driver leaves. This will buy you time if the shipping company or you don’t have the time to open and check the damaged parts.
If at all possible, open all packages in front of shipper at the time of delivery. If damage is found make a detailed list and note this with the shipper. Do not throw away any of the packaging materials or the boxes. The shipping company will need to inspect this before a claim can be processed.
Step 2) Make your claim for damage immediately with the shipping company; do not wait. The longer you wait, the longer it will take for the shipping company to reimburse you for your claim. (Manhattan Interiors is not responsible to replace any part damaged during transit).
Step 3) If you sign your release form with the condition “subject to inspection”, this means nothing to the shipping company. You need to inspect for damage if possible at the time of delivery. If all of these steps are followed, the shipper will approve your claim for damage. Once we have approval from the shipping company on your claim, we will immediately ship all replacement parts. If your claim is denied because you forgot or did not follow the listed guidelines, you have eliminated our ability to help you. All replacement parts for damage denied by the shipper will have to be reordered and paid by the customer.
UPS and FEDEX have limit on the weight and size of each package. Anything larger or heavier must be shipped by common carrier.
Shipping and Handling cost can not be determined until the order is packaged and weighed.
If you would prefer to use your own carrier, or require NEXT DAY, 2ND DAY, 3RD DAY or would like to WIL CALL your order, please notify us as early as possible.
Canadian and international orders are subject to custom/brokerage charges please check with your local UPS or custom broker.
25% surcharge for same day shipping, “not all orders can be processed in one day”.
It is you responsibility to follow the above instructions. Please follow them in detail. If any of the above suggestions are not followed, our ability to help will be severely limited.
If you choose not to wait for the damage claim to clear before you order replacement parts, let us know. Replacement orders are give priority. All replacement orders will be treated as “NEW ORDER”, all standard procedures and approvals will apply.
If you have any questions or any of the above information, please call or email Manhattan Interiors immediately for clarification.
Delivery, How to Receive Your Shipment
If you ordered furniture or marble item from Manhattan Interior Designs, your order may be shipped via freight common carrier. Most carriers schedule deliveries Monday though Friday between the hours of 9 am and 5 pm.
You must be present to receive, inspect and sign for your delivery. Please DO NOT arrange to have shipments dropped off when no one is home. When the carrier contacts you, please make note of the company’s name and phone number. This will be very helpful if you need to contact then for any reason. It is essential that you contact the carrier should you need to reschedule your delivery appointment. When delivery appointments are missed, the shipping company will assess a missed appointment and re-delivery charge of $49.00 to $75.00.
Standard delivery, the delivery agent will place your item(s) just to the door or in the garage for you. If you have no stairs, they may be willing to put just inside the threshold of your home. For all Stone Farmhouse Sinks being shipped to a residence a lift gate delivery will be included. If inside delivery, and/or unpacking is needed, please contact us. If available for your item, additional charges will apply. We make every effort to deliver your product to your door. However, we can only request that deliveries are made residential or business. The freight company will have the option to decline delivery, this will only occur if they are unable to get to you (for example a gated community or construction site). When this occurs you will be responsible for making other arrangements with that freight company. We have the right to waive any free shipping for those being delivered to remote areas. We do everything possible to ensure that you receive your order safely. It is your responsibility to make sure the product has not been damaged during shipping. Please inspect your order--see our suggestions below.
If delivery cannot be scheduled within 10 days, applicable storage fees will be due and payable upon delivery.
Accepting Delivery IMPORTANT, read!
Our goal at Manhattan Interiors is to assure that you receive your order complete and undamaged. Over the Years have experienced almost every conceivable shipping problem imaginable. We have listed a few guidelines to follow that will help, should you need to make any claims for damage or lost packages.
All products are sold to our customers F.O.B.; this stands for “freight on board”. This term simply means, we guarantee all parts from defects or damage base from our factory.
Since we sell our products internationally, our main challenge is shipping our products safely, as damage free as possible, to our customers whether they live locally or abroad.
Manhattan Interiors has very competent shipping department that carefully packages and prepares your shipment.
Once Manhattan Interiors has your package sealed and safely delivers your packages to the shipping company, our obligation to this order is complete.
Manhattan Interiors is not in any way circumventing any responsibility but merely stating we cannot be held responsible for replacement of damaged parts incurred during transit for which we have not control. We will assist our customer if they need any help when dealing with shipping companies and will continued to do so in the future.
Please follow the listed suggestions; they are based on years of experience in dealing with shipping companies.
Step 1) When the shipper delivers your packages you will have to sign a release in order for you to obtain your delivery. Pleas, immediately inspect the outside of your packages very carefully, looking for any scrapes, smashed corners or edges, holes, ripped sides or any visible damage you can find. If you find damage to your boxes note this with the shipper immediately before the driver leaves. This will buy you time if the shipping company or you don’t have the time to open and check the damaged parts.
If at all possible, open all packages in front of shipper at the time of delivery. If damage is found make a detailed list and note this with the shipper. Do not throw away any of the packaging materials or the boxes. The shipping company will need to inspect this before a claim can be processed.
Step 2) Make your claim for damage immediately with the shipping company; do not wait. The longer you wait, the longer it will take for the shipping company to reimburse you for your claim. (Manhattan Interiors is not responsible to replace any part damaged during transit).
Step 3) If you sign your release form with the condition “subject to inspection”, this means nothing to the shipping company. You need to inspect for damage if possible at the time of delivery. If all of these steps are followed, the shipper will approve your claim for damage. Once we have approval from the shipping company on your claim, we will immediately ship all replacement parts. If your claim is denied because you forgot or did not follow the listed guidelines, you have eliminated our ability to help you. All replacement parts for damage denied by the shipper will have to be reordered and paid by the customer.
Returns/Exchanges
Custom-designed products, and made-to-order items require payment in full upon order. Because artisans craft these items to your specifications, Manhattan Interior Designs cannot accept returns of custom items.
Whenever available, Manhattan Interiors makes samples available to help you select the appropriate colors and designs for your decor. Because custom items cannot be returned, Manhattan Interior Designs suggests that you contact a Design Consultant to request a sample prior to purchasing custom items. You can email sales@manhattaninteriordesigns.com or call us at 1-866-563-0372 there is a charge for samples. You can also order sample online at www.ManhattanInteriorDesigns.com
Please Note: All sales on discounted, sale items, and custom orders are final. By purchasing any of our items, you are agreeing to our terms and conditions contained herein.
Manhattan Interior Designs strives to provide our customers with the highest quality merchandise and an unparallel shopping experience. If you are not completely satisfied with your purchase, you may return it, for a refund, exchange, or store credit. Returned items must be unused, in their original condition and packaging.
Simply call us within 7 days of receipt of the item and we will issue you a Return Authorization Number (RAN), which is valid for 10 business days. If you return an item after the 10 business day window, without a RAN, and/or Manhattan Interiors suspects an item has been used, your merchandise will be shipped back to you at your expense. Also, if you choose to return an item that was shipped to you free of charge, you will receive a refund for the item’s purchase price minus the appropriate shipping costs. All return’s shipping costs are at your expense. We recommend the use of the same company as was used to ship to you, and make sure to ask about insurance if the item is to get damaged during shipping.
Upon receipt of your approved return, Manhattan Interiors will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase, send a refund by check or ship the item you have selected in exchange. (Shipping costs cannot be refunded by Manhattan Interiors. All shipping charges are the customer’s responsibility.) We encourage you to send all returns via insured delivery for protection against loss or damage.
You can email Customer Service manhattaninteriors@charter.net or call us at 1-866-563-0372.
Cancellations
Manhattan Interiors works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please call us ASAP (within 3 business days of placing your order) at 1-866-563-0372 and we will do our best to cancel your order. If your order has already shipped, please see our Returns policy for further instructions.
Warranty Information
Manhattan Interior Designs upholds the warranties offered by the artisans and manufacturers who craft our furnishings and stone products. Because the scope and duration of our manufacturers’ warranties vary, we encourage you to ask a Manhattan Interiors Design Consultant for specific warranty information on products of interest.
Requesting a Swatch or Sample
Manhattan Interiors is happy to offer finish samples, and stone samples (when available) for most of our items in order to help you select the right item every time. If you want to request these items, please contact one of our Design Consultants by emailing sales@manhattaninteriordesigns.com or calling us at 1-866-563-0372.
A credit card is required to process your request for samples. There is a charge of $25.00 for each sample.
COMMITMENT TO YOU:
We pride ourselves in taking the time to be sure that you are treated the same as if we were face to face in a showroom. Our aim is to be sure that you save money and time on top quality furnishings and decor while shopping in the comfort of your home or on your break at work. Manhattan Interior Designs, holds to strong ethical values and principles and we believe when you visit our on line shops you’ll be impressed.
Thank you for visiting www.manhattaninteriordesigns.com
We welcome your comments and inquiries and we hope you enjoy your shopping experience with us.
Sincerely,
The Staff at Manhattan Interior Designs
Email us at sales@manhattaninteriordesigns.com
Call us at: 1-866-563-0372
Manhattan Interior Designs, LLC
New York, NY |
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